Week 3 assignment mitigating the chaos of change

Change managers play an active role in the way change occurs within the organization. There are specific foundational approaches associated with the change process and the coach and interpreter images. Evaluate and discuss the Organizational Development (OD) approach as associated with the coach image. Evaluate and discuss the sense making approach as associated with the interpreter image. Compare and contrast the steps of each evaluated framework. 

Your paper should be three to four pages in length (excluding the title and reference pages). Your paper must be formatted according to APA style, and it must include in-text citations and references for at least two scholarly sources, in addition to the course text. 

Forbes School of Business Faculty  


Anderson, D., & Anderson, L. L. (2009) The change leader’s roadmap: How to navigate the complexities of your organizations transition. Retrieved from Beingfirst.com/resources/pdf/AR_PDF_CLRhowtonavigate_091124.pdf  

BlessingWhite, a division of GP Strategies. (2012, March 6). The “X” model of employee engagement: Maximum satisfaction meets maximum contribution [Video file]. Retrieved from http://www.youtube.com/watch?v=gZ3wxgog4nc  

Palmer, I., Dunford, R., & Akin, G. (2009) Managing organizational change: A multiple perspectives approach (2nd ed.). New York: McGraw Hill.  

Required Resources  


Palmer, I., Dunford, R., & Buchanan, D. (2017). Managing organizational change: A multiple perspectives approach (3rd ed.). Retrieved from https://www.vitalsource.com  


Quast, L. (2012, November 26). Overcome the 5 main reasons people resist change (Links to an external site.)Links to an external site.. Forbes. Retrieved from http://www.forbes.com/sites/lisaquast/2012/11/26/overcome-the-5-main-reasons-people-resist-change/   

Recommended Resources  


Grenny, J., Maxfield, D., & Shimberg, A. (2008). How to have influence. MIT Sloan Management Review, 50(1), 47-52. Retrieved from the ProQuest database. This article briefly reviews the techniques of influence and the skills of the leader to drive change.  


BlessingWhite. (2012, March 6). The “X” model of employee engagement (Links to an external site.)Links to an external site. [Video file]. Retrieved from http://www.youtube.com/watch?v=gZ3wxgog4nc&feature=share&list=TL6jhsfEO2E0-ndQQeRNHewdxUI3IyVIXQ#aid=P8qksgr7mZQ This video defines what matters most to develop employee engagement and involvement in organizational initiatives.  

Grading Rubric  

Distinguished – Thoroughly evaluates and discusses the organizational development approach as associated with the Coach image. 

Distinguished – Thoroughly evaluates and discusses the sense making approach as associated with the Interpreter image. 

Distinguished – Thoroughly compares and contrasts the steps of each evaluated framework 

Distinguished – Clearly and comprehensively explains the issue to be considered, delivering all relevant information necessary for a full understanding.

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