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Due to increased turnover at Wynn Regional Medical Center (WRMC), analysis from the exit interview questionnaires were reviewed in a Board of Directors meeting. While reviewing the analysis, it was noted that “communication concerns” were common areas of dissatisfaction among the employees who resigned. The employees felt that:
You have been tasked with creating a presentation to address these communication concerns.
The CEO of WRMC has requested that you create a PowerPoint presentation proposing a revised communication process for the board of directors. The presentation should contain speaker notes for each slide or voiceover narration. Based on the specific concerns listed in the scenario, your presentation should address how you will change the communication processes and include the following key points:
Rubric:
Clear and thorough explanation of possible communication barriers and challenges of a multi-cultural healthcare facility. Includes comprehensive recommendations for addressing these barriers and challenges with multiple supporting examples.
Clear and thorough discussion of communication processes and practices for managing employee concerns. Includes comprehensive descriptions with multiple supporting examples for each of the sub-bullet points.
Comprehensive recommendations for increasing departmental communication. Includes multiple supporting examples for each recommendation.
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